From a Single Sales Role to Full Operational Expansion Across the U.S., Canada, and Mexico
When one of North America’s largest LTL logistics companies—employing over 500 staff—first partnered with Logistics Talent Agency, the ask was simple: help us find a top-performing Business Development Manager.
What followed was anything but simple.
Through our headhunting-first approach and deep industry expertise, we didn’t just fill roles. We earned their trust. And that trust led to a full-scale talent partnership—one that scaled their operations, strengthened their executive team, and expanded their footprint into Mexico.
The Initial Mandate: One Role, One Opportunity to Prove Ourselves
The client came to us with a need for an experienced LTL Business Development Manager. This wasn’t a role they could afford to get wrong—this person would be owning key accounts, opening new territories, and needed deep knowledge of LTL freight and Canadian/U.S. shipping lanes.
We took the time to sit with the leadership team and understand exactly what success looked like—what challenges the role needed to solve, what personality would thrive in their culture, and what regional experience was essential.
We delivered a shortlist of handpicked, fully-vetted, head-hunted candidates—none of whom applied through job boards. Within weeks, they hired.
And that’s when things really took off.
From Sales Hire to Executive Search: Earning the Trust of Leadership
Impressed by the quality, speed, and precision of our first placement, the client came back almost immediately with a more strategic search: Help us find our new VP of Sales.
This required an entirely different level of rigor.
We launched a national search across the U.S. and Canada, focusing on candidates with:
- Executive-level experience in LTL and Intermodal logistics
- A track record of building and scaling sales teams
- Strong relationships with national accounts across retail, manufacturing, and distribution
Again, we didn’t post this job. Every candidate we submitted was personally sourced and interviewed by our leadership team. Within 30 days, they hired their new VP—a proven leader already making significant impact.
Cross-Border Expansion: Building the Mexico Team from the Ground Up
Our partnership quickly evolved beyond sales. When the company began expanding into Mexico, they came to us for help navigating local hiring—something they had no in-house capability to handle.
We stepped in and led the entire recruitment effort for their Mexico operation, including:
- Hiring the General Manager to lead the Mexico entity
- Building the commercial structure with two senior Sales Executives
- Advising on market-specific talent, salary benchmarks, and legal considerations for cross-border operations
This wasn’t just recruitment. This was strategic market entry, powered by our deep logistics network and regional knowledge.
Operational Buildout: Beyond Sales and Into the Core of the Business
With our success across sales and Mexico operations, the client gave us full responsibility for all non-sales hiring initiatives across North America.
We became the go-to partner for roles critical to daily operations, profitability, and customer service, including:
Strategic and Leadership Roles:
- Vice Presidents across multiple departments
- General Managers overseeing terminal operations
- Pricing Managers responsible for rate modeling and margin strategy
- Intermodal Managers managing rail and cross-border container freight
Tactical and Operational Roles:
- Terminal Managers across Canada and the U.S.
- Logistics Coordinators handling dispatch, routing, and client-facing service
- Operations Managers for last-mile and regional delivery
Every role was filled through direct headhunting, and each candidate was benchmarked not just on experience, but on how they would impact service levels, revenue, and customer satisfaction.
The Results
Our success with this client wasn’t a one-off—it became the foundation of a long-term partnership.
We are now their exclusive recruitment partner across North America and Mexico, managing searches for leadership, commercial, and operational roles.
From executive placements to logistics coordinators, we continue to headhunt top-tier professionals who directly impact their bottom line—and we’re actively hiring more as they grow.
This is what recruitment looks like when it’s rooted in industry knowledge, delivered with precision, and built on real relationships.
